Privacy Policy

Effective Date: 12/01/2024

OneEnergy, Inc. ("we," "our," or "us") is committed to protecting your privacy and ensuring transparency in how we handle your information. This Privacy Policy explains how we collect, use, and protect your personal information when you opt in to receive communications via email, text message, phone call, etc. related to our solar development projects, services, and updates.

1. Information We Collect

When you opt in to our text messaging service, we may collect:

  • Phone Number: Used to send you messages about our projects, updates, and offers.
  • Consent Records: Documentation of your agreement to receive messages, as required by law.
  • Message Interactions: Data related to your responses or engagement with our communications.

2. How We Use Your Information

We use your information to:

  • Provide updates on solar development projects, community engagement initiatives, and industry insights.
  • Send notifications or reminders related to our solar energy solutions and services.
  • Respond to your inquiries and manage your preferences for receiving messages.
  • Ensure compliance with applicable legal and regulatory requirements.

3. Consent to Receive Text Messages

By providing your phone number and opting in, you expressly consent to:

  • Receiving recurring text messages about our solar development services, projects, and promotional content through automated or manual systems.
  • Standard message and data rates may apply depending on your mobile carrier and plan. You may withdraw your consent at any time by replying "STOP" to our messages. You will receive a confirmation message acknowledging your opt-out request.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share it with trusted third-party service providers solely for the purpose of delivering text messages or as required by law.

5. Data Retention

We retain your information only as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy.
  • Comply with legal and regulatory obligations.

6. Your Rights

You have the following rights regarding your personal information:

  • Access and Correction: Request access to or corrections of your information.
  • Opt-Out: Stop receiving text messages at any time by replying "STOP."
  • Data Deletion: Request deletion of your information by contacting us at dataprivacyinquiries@oneenergyrenewables.com, where legally permissible.

7. Security

We employ industry-standard security measures to protect your information. However, no method of transmission or storage can guarantee complete security.

8. Third-Party Services

Our text messaging service may be facilitated by third-party providers. These providers are contractually obligated to protect your information and use it only for the purposes specified by OneEnergy, Inc.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the effective date.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

  • Email: dataprivacyinquiries@oneenergyrenewables.com